City lost property offices.Addresses and phone numbers in 13 cities.
An item lost in the street or in a park, or not collected from a carrier, goes to the lost property office run by the district authority (starosta) – in cities with district status, that is the city hall. Here you will find addresses, phone numbers and lists of items in 13 cities.
Addresses and contacts
Lost property offices at city halls
Phone numbers, addresses and opening hours checked on the official city websites. Call before you visit – some offices only release items by appointment.
| Office | Phone | Opening hours | Online list | |
|---|---|---|---|---|
Lost Property Office, Warsaw City Hall ul. Dzielna 15, 01-029 Warszawa | 22 443 29 6122 443 29 6222 443 29 68 | rzeczyznalezione@ | Mon 8:00–18:00, Tue–Fri 8:00–16:00 | — |
Lost Property Office, Kraków City Hall ul. Wielicka 28A, I piętro, pok. 114, 30-552 Kraków | 12 616 55 55 | brz@ | Mon–Wed and Fri 7:40–15:30, Thu 8:00–15:30 | — |
City Lost Property Office (ZDiUM) Wrocław · ul. Długa 49 (budynek H) | 71 376 08 96 | — | office working days 8:00–14:00 | ZDiUM list of items |
Lost Property Office, Gdańsk City Hall ul. Wyspiańskiego 9A, 80-432 Gdańsk | 58 778 60 39798 122 027 | brz@ | Mon, Tue, Thu 8:00–16:00, Wed 8:00–17:00, Fri 8:00–15:00 | List of items (BIP) |
Lost Property Office, Łódź City Hall ul. Piotrkowska 153, pok. 005, 90-440 Łódź Collection by appointment only (by phone or at wizyty.uml.lodz.pl). | 42 638 57 3442 638 51 06 | — | — | List of items (XLSX) |
Lost Property Office, Poznań City Hall pl. Kolegiacki 17, 61-841 Poznań Handing in and collecting items by appointment. | 61 878 53 8261 878 40 14 | brz@ | Mon–Fri 8:00–15:00 | List of found items |
Found Items Register, Szczecin City Hall pl. Armii Krajowej 1, pok. 33 (parter, lewe skrzydło), 70-456 Szczecin | 91 424 53 3891 435 11 23 | znalezione@ | Mon–Fri 7:30–15:30 | List of found items |
Lost Property Office, Lublin City Hall ul. Dolna 3 Maja 5, pok. 3 (parter), 20-079 Lublin | 81 466 12 0081 466 12 45 | — | Mon–Fri 7:30–15:30 | List of items (open data) |
Lost Property Office, Katowice City Hall Rynek 1, pok. 011A (parter), Katowice | 32 705 42 61 | — | Mon–Wed 7:30–15:30, Thu 7:30–17:00, Fri 7:30–14:00 | Lists of items in storage |
Lost Property Office, Bydgoszcz City Hall ul. Jezuicka 6a, parter, pok. 2a, 85-102 Bydgoszcz | 52 58 58 087 | znalezione@ | Mon 8:00–15:30, Tue 8:00–17:30, Wed–Thu 8:00–15:30, Fri 8:00–13:30 | Notices to collect items |
Lost Property Office, Białystok City Hall ul. Bitwy Białostockiej 2/2, 15-103 Białystok | 85 869 62 3385 869 62 43519 818 907 | — | — | List of items (PDF) |
Lost Property Office, Olsztyn City Hall pl. Jana Pawła II 1 (wejście od ul. 1 Maja), 10-101 Olsztyn | 89 50 60 522 | administracja@ | — | Lists of items |
Lost Property Office, Toruń City Hall ul. Wały gen. Sikorskiego 8, pok. 61, 87-100 Toruń | 56 611 87 30 | — | — | Found-items database |
Lost Property Office, Warsaw City Hall
ul. Dzielna 15, 01-029 Warszawa
Opening hoursMon 8:00–18:00, Tue–Fri 8:00–16:00Lost Property Office, Kraków City Hall
ul. Wielicka 28A, I piętro, pok. 114, 30-552 Kraków
Phone12 616 55 55E-mailbrz@um.krakow.pl Opening hoursMon–Wed and Fri 7:40–15:30, Thu 8:00–15:30City Lost Property Office (ZDiUM)
Wrocław · ul. Długa 49 (budynek H)
Phone71 376 08 96Opening hoursoffice working days 8:00–14:00Online listZDiUM list of itemsLost Property Office, Gdańsk City Hall
ul. Wyspiańskiego 9A, 80-432 Gdańsk
E-mailbrz@gdansk.gda.pl Opening hoursMon, Tue, Thu 8:00–16:00, Wed 8:00–17:00, Fri 8:00–15:00Online listList of items (BIP)Lost Property Office, Łódź City Hall
ul. Piotrkowska 153, pok. 005, 90-440 Łódź
Collection by appointment only (by phone or at wizyty.uml.lodz.pl).
Online listList of items (XLSX)Lost Property Office, Poznań City Hall
pl. Kolegiacki 17, 61-841 Poznań
Handing in and collecting items by appointment.
E-mailbrz@um.poznan.pl Opening hoursMon–Fri 8:00–15:00Online listList of found itemsFound Items Register, Szczecin City Hall
pl. Armii Krajowej 1, pok. 33 (parter, lewe skrzydło), 70-456 Szczecin
Opening hoursMon–Fri 7:30–15:30Online listList of found itemsLost Property Office, Lublin City Hall
ul. Dolna 3 Maja 5, pok. 3 (parter), 20-079 Lublin
Opening hoursMon–Fri 7:30–15:30Online listList of items (open data)Lost Property Office, Katowice City Hall
Rynek 1, pok. 011A (parter), Katowice
Phone32 705 42 61Opening hoursMon–Wed 7:30–15:30, Thu 7:30–17:00, Fri 7:30–14:00Online listLists of items in storageLost Property Office, Bydgoszcz City Hall
ul. Jezuicka 6a, parter, pok. 2a, 85-102 Bydgoszcz
Phone52 58 58 087Opening hoursMon 8:00–15:30, Tue 8:00–17:30, Wed–Thu 8:00–15:30, Fri 8:00–13:30Online listNotices to collect itemsLost Property Office, Białystok City Hall
ul. Bitwy Białostockiej 2/2, 15-103 Białystok
Online listList of items (PDF)Lost Property Office, Olsztyn City Hall
pl. Jana Pawła II 1 (wejście od ul. 1 Maja), 10-101 Olsztyn
Phone89 50 60 522E-mailadministracja@olsztyn.eu Online listLists of itemsLost Property Office, Toruń City Hall
ul. Wały gen. Sikorskiego 8, pok. 61, 87-100 Toruń
Phone56 611 87 30Online listFound-items database
Data checked between 16 and 23 October 2026, sources: Lost Property Office, Warsaw City Hall, Lost Property Office, Kraków City Hall, City Lost Property Office (ZDiUM), Lost Property Office, Gdańsk City Hall, Lost Property Office, Łódź City Hall, Lost Property Office, Poznań City Hall, Found Items Register, Szczecin City Hall, Lost Property Office, Lublin City Hall, Lost Property Office, Katowice City Hall, Lost Property Office, Bydgoszcz City Hall, Lost Property Office, Białystok City Hall, Lost Property Office, Olsztyn City Hall, Lost Property Office, Toruń City Hall
Step by step
How to collect an item from a lost property office
- 1Check the list of items – most city halls in the table publish it in their public information bulletin (BIP) or as a downloadable file.
- 2Call or write to the office and describe the item: what it is, where and when you lost it and any distinguishing features.
- 3Book a visit – in Łódź and Poznań collection is only possible by prior appointment.
- 4Collect the item during the office's opening hours and within the deadline set by the city hall.
Law
The rules in brief
Amended rules of the Polish Lost Property Act apply from 19 May 2026.
Public building managers and carriers hand unclaimed items over to the district authority after 30 days.
Any questions?
Frequently asked questions about city lost property offices
Looking elsewhere?
Other places
On a train
PKP Intercity, POLREGIO and regional railways – contacts for each point
At an airport
Warsaw Chopin, Kraków, Gdańsk and airports across Europe
In a hotel
Refindi contacts the hotel and arranges shipping
On a tram or bus
Contact the city transport operator, e.g. MPK. Unclaimed items later go to the city hall office.
At an event or venue
Concert, museum, restaurant, shop – describe your item and Refindi contacts the venue.
All places
Lost property offices at city halls and an overview of every place.

